Terms of Service & Privacy Policy

By accessing the Followerium website (followerium.com), registering an account, or purchasing any of our digital marketing and growth packages, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations.

If you do not agree with any part of these terms, you must not use or access this website. Followerium reserves the right to review and update these terms at any time. Continued use of the platform after modifications constitutes acceptance of the revised terms.

Followerium provides digital marketing and promotional growth services designed to enhance public reach, engagement, and visibility across major social media networks including Instagram, TikTok, YouTube, Facebook, and X (Twitter).

Zero-Password Guarantee: Followerium will never ask for, require, or store your social media account passwords, recovery codes, or private credentials. All campaigns are fulfilled solely through public usernames, profile links, or specific post URLs.

Delivery Timelines: Most orders begin processing automatically within five minutes of payment confirmation. Larger packages are paced gradually across hours or days to mirror natural social engagement patterns and ensure compliance with platform pacing.

We stand firmly behind the retention of our growth services. Every eligible follower, like, view, and engagement package includes our comprehensive 30-Day Refill Guarantee.

• Coverage Window: Protection begins upon order completion and extends for 30 full calendar days.
• Free Replacements: In the event of platform algorithm updates or routine cleanups that cause counts to dip below your delivered quantity, we replenish the difference at no additional charge.
• Public Account Requirement: Your profile and target content must remain publicly viewable for the entire duration of the refill window to enable baseline verification.
• Request Process: Simply reach out to support via our contact form or track order page with your Order ID or Transaction ID to initiate a top-up.

We want you to be completely satisfied with your experience on Followerium. Because we deliver digital promotional services, the following refund rules apply:

• Non-Delivery Refunds: If an order cannot be initiated or completed within the specified delivery timeframe due to an issue on our end, you are entitled to a full or pro-rated refund.
• In-Progress Orders: Once delivery has actively begun, orders cannot be canceled midway. However, they remain fully protected under our 30-Day Refill Guarantee.
• Incorrect User Input: Orders submitted with invalid, private, misspelled, or deleted profile handles that cannot be processed will be reviewed by support to allow handle correction before any final determination.
• 30-Day Money-Back Guarantee: If our delivery engine is unable to fulfill your order as described and support cannot resolve the issue within 30 days of purchase, a refund will be issued to your original payment method.

When placing an order on Followerium, you agree to the following operational conditions:

• Public Profile Status: The social media profile or post provided must remain public from checkout until delivery is finalized and during any subsequent refill requests. Private profiles prevent delivery and void coverage.
• Handle Stability: You must not change your account username, handle, or URL while an order is active or pending a refill.
• Lawful Content: You represent that your account and posts comply with applicable laws and do not promote illegal activities, violence, hate speech, or infringing materials.
• Authorized Ordering: You confirm that you have the right and authority to promote the profile or post URL submitted for growth.

Followerium is dedicated to protecting customer privacy and confidentiality:

• Data Collection: We only collect information essential to processing your order and communicating status updates, including your email address, target public handle/URL, and optional WhatsApp contact number.
• No Data Selling: Followerium will never sell, lease, rent, or trade your personal information, email address, or order history to third parties or marketing brokers.
• Secure Communication: Your contact email is used solely to transmit transaction receipts, order tracking updates, and customer support correspondence.
• Cookie Usage: We utilize essential first-party cookies and local storage tokens strictly to maintain dashboard session authentication, cart status, and user preferences.

Financial safety and transaction security are top priorities at Followerium:

• Encrypted Gateways: All card payments are processed securely through Stripe using end-to-end 256-bit SSL encryption and strict PCI-DSS Level 1 compliance.
• Zero Card Storage: Followerium does not collect, process, or store credit card numbers, CVV codes, or banking credentials on our servers.
• Cryptocurrency Support: Crypto payments are facilitated through verified decentralized payment gateways (such as Cryptomus) with on-chain confirmation.
• Account Wallet Balance: Registered users can deposit and store non-expiring prepaid balances in their Followerium wallet for one-click checkouts and promotional bonuses.

Followerium is an independent digital media growth and marketing agency. We are not endorsed by, sponsored by, directly affiliated with, or associated with Meta Platforms Inc., Instagram, TikTok, ByteDance, Google LLC, YouTube, Facebook, or X Corp. (formerly Twitter).

All product names, logos, brands, and trademarks displayed on this site are the registered intellectual property of their respective owners. Their mention on this website is solely for descriptive and identification purposes under fair use.

To the maximum extent permitted by applicable law, Followerium shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

If you have questions regarding these Terms of Service, our Privacy Policy, or our 30-Day Refill Guarantee, please contact our legal and customer support team: